PDA

View Full Version : ipod error, don't know what to do, please help!


kgatz
11-15-2004, 08:11 PM
hey, i have the 4g 20 gb ipod and well, i have this problem

http://docs.info.apple.com/article.html?artnum=61003

i dont know how it started, maybe it dropped but it seemed to have happened when i was playing around with winamps ml_ipod plugin.

regardless, none of apples fixes seem to work, i cant go in disk mode, i cant get into any UI past the apple logo on reboot, after that no matter what i get that folder in the support link.

even if it's plugged into a home outlet.

windows recoknized the ipod though, and i can explore it, i've also tried reformating/restoring a number of times, it's recognized but it doesn't actually work

i'm not sure whether i should send it in or not, can you give me input/past problems, or any help?

thanks =)

honeybee1236
11-17-2004, 02:59 PM
Request service for the iPod from Apple. If restore does not work then send it in. The HD is damaged.