Scott549
09-03-2004, 11:09 AM
I have a Dell desktop computer and Windows XP Home Edition, a 4g (click wheel) iPod, and 3,692 songs in my iTunes music library. Here is my issue, and it seems to be a consistent problem, having been duplicated at least three times:
1. I restore the iPod to factory settings.
2. iTunes transfers about 2,200 songs, and then stops.
3. Usually when it stops I will get an error message, e.g. unspecified disk write error. The iPod is then left hanging in "do not disconnect" mode.
4. I reset the iPod by holding down the select and top buttons for about five seconds. iTunes restarts and starts transferring songs again. It transfers a few hundred more songs (roughly 200-700) and then stops again. Same problem.
5. I reset the iPod again. The songs start transferring again, but a smaller number of songs (100-200) transfer before it stops again.
The number of songs that transfer becomes smaller and smaller, and the restarts become more complicated (e.g. computer freezes and requires restarting). Eventually, the iPod reset causes all the data to be lost, and I have to start over.
This problem persists, before and after having done all of the following:
-- used both USB 2.0 and FireWire (Adaptec 4300 card)
-- installed XP Service Pack 2
-- reinstalled iTunes several times
-- reinstalled the iPod device driver
-- turned off all the startup programs, including anti-virus
-- sent the iPod to Apple and back
I am running out of ideas. I am wondering if the iPod's hard drive could be defective, causing it to be difficult to write to after there is a certain amount of data on it. I doubt Apple would have tested it to that extent.
If anyone out there has ideas, I'd love to hear them!
Thanks.
Scott
1. I restore the iPod to factory settings.
2. iTunes transfers about 2,200 songs, and then stops.
3. Usually when it stops I will get an error message, e.g. unspecified disk write error. The iPod is then left hanging in "do not disconnect" mode.
4. I reset the iPod by holding down the select and top buttons for about five seconds. iTunes restarts and starts transferring songs again. It transfers a few hundred more songs (roughly 200-700) and then stops again. Same problem.
5. I reset the iPod again. The songs start transferring again, but a smaller number of songs (100-200) transfer before it stops again.
The number of songs that transfer becomes smaller and smaller, and the restarts become more complicated (e.g. computer freezes and requires restarting). Eventually, the iPod reset causes all the data to be lost, and I have to start over.
This problem persists, before and after having done all of the following:
-- used both USB 2.0 and FireWire (Adaptec 4300 card)
-- installed XP Service Pack 2
-- reinstalled iTunes several times
-- reinstalled the iPod device driver
-- turned off all the startup programs, including anti-virus
-- sent the iPod to Apple and back
I am running out of ideas. I am wondering if the iPod's hard drive could be defective, causing it to be difficult to write to after there is a certain amount of data on it. I doubt Apple would have tested it to that extent.
If anyone out there has ideas, I'd love to hear them!
Thanks.
Scott