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babydoc
06-20-2004, 02:35 PM
My 2nd gen 20gb ipod for windows recently fell and hard drive was frozen for a while--then I restored it to factory settings in an effort to reboot the hard drive. Now whenever I connect it to PC it tries to load songs but nothin ever gets onto ipod. Any ideas? Is the hard drive cooked or is there potentially a software issue that I can fix?

Many thanks in advance!!!

honeybee1236
06-20-2004, 03:01 PM
Welcome to the lounge.

Dropping the iPod is not a good thing. I hope you are still under warranty because you will probably need to have it repaired. The HD might have been damaged in the fall. I suggest you contact Apple repair service via there website here: http://www.apple.com/support.