iPod Crashing WinXP [Archive]

SRotblat

03-14-2004, 05:59 PM

when I plug my 3g 20gig iPod into my Gateway P4 WinXP Pro machine iTunes does not recognise that its there, and within 5 min (time it takes to crash varries) the system blue screens with a message saying it did a physical dump of memory (i've got 768mb ram and a large page file) and the file disk.sys errored.

All the while the iPod is stuck at the "Do not disconnect" screen (frozen).

EDIT -
I'm running iTunes v4.2.0.72 and v2.1 software on the iPod. The iPod works normally, and has ~3500 songs taking up ~18.5gig.

SRotblat

03-14-2004, 07:39 PM

happened again....blue screen of death

DRIVER_CORRUPTED_MMPOOL

aguilbeau

03-30-2004, 10:27 AM

I am having the exact same problem. I'm disappointed (just as you must be) that you've not had help posted.

SRotblat

03-30-2004, 09:27 PM

ya I'd really like to find out why this is happening....

for the time being I've gone back to using the 4 pin firewire on the face of the machine (rather than the 6 pin firewire expansion card) and all seems better.......well at least I can sync my songs - I still need to use the external power adaptor...

Nunners

03-31-2004, 05:45 AM

Hi Guys,

I've had exactly the same problem:
can't get iTunes to recognise that the iPod is there
can't get iPod Updater Software to reset the iPod...

I've sent a support request to apple, and am waiting to hear from them..... I'll keep you updated.

Mobail

03-31-2004, 06:31 PM

Holy crap! So my iPod is causing that! Well I guess that explains why I cant get my ipod to mount.

SRotblat

04-01-2004, 12:31 AM

hmm maybe we'll finally get the problem resolved.

Does this happen for everyone using ONLY the 6 Pin firewire?? (and the 4 Pin works fine...) or for either?

for me the 4 pin works, 6 pin does not

digby

01-28-2005, 02:15 PM

Hey guys take a look at the thread below. Although for originally different reasons .. I have had similar problems. I know there are some long posts in there ... but I post my solution to the problem there too ...

http://forums.ipodlounge.com/showthread.php?threadid=62181&highlight=blue+screen+crash

Hope it helps

(if the link doesn't work just search for the thread subject: iPod causing host computer to freeze / crash - some thoughts)