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View Full Version : I did something really stupid! Help!!


rg5y3
06-12-2003, 03:36 AM
It has been just 5 days since I got my 30GB ipod and it got scratched on the screen .. so I decided to clean it up with some alcohol based solvent .. as I read somewhere in the forums that it can be done using alcohol.

I went into my lab.. as I remember that we had some alcohol based cleaning solution .. and I took a small cloth, dipped in the solution and applied on the screen. And the white paint or the plastic.. I dont know.... has dissolved and is now all over the LCD screen.

I think it was a thinner that was in the can.. that I applied.. and I did not know it was a thinner.:( . Now my LCD screen is all smeared with a white paint kinda thing.. and it wouldn't go.

Someone please help.!!! Its been just 5 days and I cant believe I screwed it up already.

Thanks in advance.

revmike
06-12-2003, 05:34 PM
I think you're hosed guy. I use alcohol to clean the touchpad on my 20gb, not the whole ipod.

aym
06-12-2003, 05:49 PM
If you bought it by credit card check the terms. Often better credit cards will cover things like loss, damage, etc for the first few months after a purchase.

Good luck!
Aym

m.r.m.
06-12-2003, 05:55 PM
the normal warranty definitely doesn?t cover such an happenstance. do you have a tap or the best buy equivalent? i don?t think your ipod can be "repaired". try ipodcleaner or brasso (carefully & moderately. brasso is a metal polish). i seriously doubt you?ll be able to remove the clouding on your screen though. if all else fails, call apple and see if you can weasel out a replacement. my sympathies.

rg5y3
06-12-2003, 06:09 PM
I bought using American Express. Do you think they will cover? Anyway.. I will check the terms. Thanks for your help. I will try ipod cleaner in the meantime.

Someone told me that denatured alcohol would help. I want to make sure before I try anything stupid again. Please let me know.

dreaming1
06-13-2003, 12:23 AM
Uggh, I don't have any words of wisdom for you, but I sure feel your pain. Hope you are able to get it fixed! Let us know what happens.

rg5y3
06-13-2003, 03:42 AM
I called up American Express and looks like I am covered under Purchase Protection Plan. They are sending a claim form. Does anyone know how this works? Do they inspect the damage before they can approve my claim?

I tried Brasso.. but it did not help. I feel terrible.

Hey.. Do you guys think Denatured alcohol would help? Please help me.

And thank you guys for your response. I would have never known that credit cards would cover such kind of damages.

pank2002
06-15-2003, 01:49 AM
What about using the stuff you used in the first place, to make it removable again ? Would that work if you only do it on the screen?

rg5y3
06-15-2003, 04:03 AM
That did strike me.. but I am just too scared. I will wait to see how this American Express thing works out.

Thanks anyway.