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3DJ
07-16-2008, 10:02 PM
Hi everyone, so I upgraded my touch and it is great, but my iTunes at work won't recognize it anymore and I have all the current updates on that mac. Here at home, no problem. Do I need to restore it? Not sure what to try, so I'm open to any advice anyone may have.

Thanks!
-Jim

Shrimpy
07-16-2008, 10:41 PM
Have you iTunes recognized your iPod before? And do you have the latest version of iTunes on that computer?

The only thing I can think of is that the computer that won't recognize it doesn't have USB 2.0 ports, or you're not connecting it to a USB 2.0 port.

3DJ
07-16-2008, 10:45 PM
Yep, it is all up to date, has USB 2.0 as well. It's a Mac Pro, quad core.

Any other ideas? Thanks!

Shrimpy
07-16-2008, 10:48 PM
Yep, it is all up to date, has USB 2.0 as well. It's a Mac Pro, quad core.

Any other ideas? Thanks!

Hmm that's strange.

Only thing i could recommend would be to reinstall itunes on the Mac, and restore the iPod.
Someone else might have a better solution though, so wait on that.

3DJ
07-17-2008, 10:32 PM
Re-installed iTunes and it is now working perfectly.

Thanks Shrimpy.

-Jim

Shrimpy
07-17-2008, 11:01 PM
No problem.

Usually, when an iPod or iTunes are acting buggy, a reset or reinstall solves the problem.

3DJ
07-17-2008, 11:12 PM
yeah. Funny thing I even tried deleting the prefrences and that didn't work. That usally fixed slot of software issues.