headphone jack has come unsoldered, uk ipod

[dweebgal]

something awful has happened, my headphone jack appears to have unsoldered itself from the pcb.

i know this cos there is no sound, and it's moving around inside the case.

(on a side note, sometimes when i plug headphones into it, it shorts the battery, it says it's dead when its full, this has only been happening since the jack went)


unfortunately the unit is second hand, so i don;t know the date of purchase, but as it's a touchwheel 2nd gen, it *must* still be under warranty right?

here are my options:

1. try it with apple tomorrow see what tehy say (it's not the same problem as when the plastic on the jack breaks, it's an actual internal component failure, shoddy soldering etc)

2. contact a local electronics store see if they can fix it

3. my dad "knows some guy" who works doing microsoldering in the aerospace industry, so he *may* be able to take a look at it.

4. take it to my local john lewis, say it was a present (hence why i have no receipt) and try and get an exchange on it there. ihear john lewis are *very good* with replacments, a kinda no qestions asked thing. people who have experience with john lewis, how strict are they with needing a reciept?


what do you guys reckon i should do?

[davebach172]

John Lewis SUCK with replacements! - I took my new ipod in (that I'd bought the week before) because the hold button didn't work. The guy in the replacements section wouldnt believe me - said it would wear in, and put it face down on his desk, THEN PUSHED IT OUT THE WAY!!!!!!!

I now have some lovely scratches on the screen, the same ipod, and no replacement. The guy said I should phone apple. I was not happy.

You might have more luck - but I was sat next to a girl who brought some headphones back because they were too small for her boyfriends head and wouldn't stay in whilst jogging. The woman "helping" her proceeded to put them on, jog on the spot and say they were fine. The girl (and me) couldn't believe it - the headphones ended up in the bin with the girl storming out.

Now either it was take the pi55 day, or they have some darned strict replacment rules.

BTW - The hold problem has not gone away - I've been waiting 3 weeks for apple to pick it up, and the woman jogging on the spot was about 50 - so no enjoyment to be had watching her jog! :)