iTunes won't open unless I connect my iPod touch

[majik1213]

It's an odd problem I never before have incurred, but it's true. I also have an iPod nano, but iTunes will not open in response to that. I have uninstalled/reinstalled before but it doesn't help. Again, the issue is that iTunes will not open unless I connect my iPod touch. Then it opens automatically. I get no error message either. Just no response. It's as if I never tried to open it. Here are my stats:

iTunes 7.6.2.9
Windows Vista Home Premium
~4GB ram

here are the diagnostics results:
Microsoft Windows Vista Home Edition (Build 6000)
Dell Computer Corporation Dimension XPS Gen 2
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number (removed)

Current user is an administrator.
The current local date and time is 2008-05-03 23:54:02.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., Radeon X1300/X1550 Series
ATI Technologies Inc., Radeon X1300/X1550 Series Secondary
ATI Technologies Inc., Radeon X1650 Series
ATI Technologies Inc., Radeon X1650 Series Secondary


**** External Plug-ins Information ****

No external plug-ins installed.


**** iPod/iPhone Connectivity Tests ****

iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.

Universal Serial Bus Controllers:

NEC PCI to USB Open Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D2. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D4. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D7. Device is working properly.
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24DE. Device is working properly.

FireWire (IEEE 1394) Host Controllers:

OHCI Compliant IEEE 1394 Host Controller. Device is working properly.

Connected Device Information:

Andrew Auerbach’s iPod, iPod touch running firmware version 1.1.4
Serial Number: (removed)


**** iPhone/iPod Touch Sync Tests ****

Sync tests completed successfully.

[Ed2020]

When you have uninstalled iTunes did you make sure you have completely removed it (http://docs.info.apple.com/article.html?artnum=93698)?

Assuming you are on a Windows PC have you checked Task Manager's processes list after clicking the iTunes icon? Is it starting but just not displaying?

Ed.

[majik1213]

Hi Ed. Thanks for your reply.
I think I found the problem. The shortcut doesn't actually cause the program to open, and the process never appears. I deleted the shortcut, and now I open the program directly, and that works fine. Perhaps the shortcut wasn't removed during a previous uninstallation from the start menu, or something like that. Thanks guys; I consider the issue resolved now.

[Ed2020]

Strange that you weren't getting a message to say the shortcut wasn't pointing to the correct exe though. I'd just create a new one and manually add it to my Start menu.

Ed.