New iPhone - Poor or No Service - Old Phones Worked Fine

[D-Man]

I received my 'new' refurbed 8GB iPhone today, and after activation I see that I barely get service...and at most will get 3 bars, but that's for a short time before it goes back to either 1 or no service at all. My current phone is a Treo 680, and that gets 3 to 4 bars of service without any problems.

I've read that the iPhone may not be the greatest phone for reception, but I have a hard time believing it could be this bad. Could there be something wrong with my phone? Any ideas on setting changes or anything I can do to verify this? (The phone has the latest 1.1.4 software).

[scott4343]

Got an iPhone but returned it after 10 days due to no service or dropped calls in my home. Had to go back to my Razr -- with AT&T -- for decent service. Dam, wanted to keep the iPhone but . . .

[ayasinsk]

I would have kept it.

[grp318]

I have no issues with mine. You might try calling Apple or returning it. I think the refurbs come with a 90 day warranty.

[D-Man]

I drove to the Apple store on Saturday, and one of the guys swapped out my SIM into a test phone they had - in the test phone I was getting maximum reception, but in my phone I was getting 2 - 3 bars max.

I spoke with AT&T today, and they are sending me a new (refurbed) iPhone to exchange.

[bobb-mini]

I would have kept it.
Right. Who cares about calls, all everybody need is the cool look, touch, and all those applications!

[shart]

I had a similar problem but turns out it was the sim card. AT&T swapped it and now I have great service.

[Staszek]

I have the same amount of bars that I did with my Razr. The iphone actually sounds clearer (could be my razr was older and beat up).

[ikermalli]

I am getting my iPhone from this guy related to this girl at my school. If this happens to me I get no apple warranty or anything right?