Problems with iTouch OS upgrade

[GPD1739]

I was prompted when I entered iTunes yesterday to download a new OS upgrade for my 8GB iTouch - and after doing so, it seems that my iTouch is now a fancy doorstop.

Whenever the iTouch is powered up, I get the sync connector and iTunes icons on the iTouch display. The computer (Windows) finds new hardware called "Apple Mobile Device (Recovery Mode)" and can't find the drivers.

I hate to ask the question, but I must - am I "bricked"?

I haven't installed any third-party apps on my iTouch and it was a gift for the holiday (according to what I can tell, it's a week 48 unit - serial number is xxx48).

I've tried the reset procedure by holding down the Home and Power buttons for a while, with no success.

Am I going to have to visit an Apple store?

[BlackWolf]

I was prompted when I entered iTunes yesterday to download a new OS upgrade for my 8GB iTouch - and after doing so, it seems that my iTouch is now a fancy doorstop.

Whenever the iTouch is powered up, I get the sync connector and iTunes icons on the iTouch display. The computer (Windows) finds new hardware called "Apple Mobile Device (Recovery Mode)" and can't find the drivers.

I hate to ask the question, but I must - am I "bricked"?

I haven't installed any third-party apps on my iTouch and it was a gift for the holiday (according to what I can tell, it's a week 48 unit - serial number is xxx48).

I've tried the reset procedure by holding down the Home and Power buttons for a while, with no success.

Am I going to have to visit an Apple store?

seems like it. you can try holding down home+power button until the screen goes blank. then release the power button but keep holding the home button until your ipod starts in recovery mode.

but since it already is I don't think it will make much of a difference. did you interrupt the upgrading process or something?

in the end, if it doesn't start to work magically you have to go to an apple store.

[OdieOne]

@ GPD1739

Same thing happened to me: My pod locked and windoze wouldn't find the drivers. The drivers are there.

Do a search on your system for usbaapl.inf and then do a manual install of your pod pointing windoze at that file. Hopefully this will get your pod talking to your puter.

Once that is done you should be able to do a restore from itunes.

You might have to reauthorise you puter under itunes before you can resync your purchased content.

BTW this little episode also caused my puter to lose the drivers for my optical drive - really annoying. I had to do a windoze restore back a month to get my system back on track :mad:

[GPD1739]

I figured out what was wrong.

I had iTunes 7.5 installed on my computer, and unfortunately it prompted me to install the OS upgrade but wasn't smart enough to know it required iTunes 7.6.

I uninstalled everything Apple in Add/Remove Programs, rebooted and then installed iTunes 7.6 - it knew that my iTouch needed to be restored and did so.

You'd think Apple would have put some sort of check in place to require iTunes 7.6 before it tries to install the iTouch OS upgrade.....