Wrong video format from iTunes?

[DillonHinson]

Okay, so I just purchased and downloaded a Comedy Central show on Dane Cook and a National Geographic podcast on MT. Everest. It downloaded, but when iTunes tried syncing it, an error message popped up saying that the content could not be played on my iPod [touch] because the format is not supported.....something very similar along those lines. But this came directly from iTunes, so why would my iPod not be able to support those formats?

[Bulldog3777]

If you give me the exact name of one, I will try to download it and see what happens.

[hexonxonx]

I was reading a message within iTunes a few days ago stating that just because the video is available on itunes doesn't mean it's formatted to play on every iPod.

[DillonHinson]

Name:"Dane Cook"
Artist: "Best of Comedy Central Stand Up"
...it's under TV shows. That's the exact name. (length: 21:01, fyi)

In response to what hexonxonx said, then iTunes should list what ipod each video is compatible with. That way, we could avoid problems like this.

[hexonxonx]

Go to your store account in iTunes and report the problem. They will gladly give you a refund in a few days. Just go to your recent purchases and you will see what to do.

[Bulldog3777]

Give me the name of the free one, Nat geo., I don't want to pay for one that might not work.