Disabling txt messages on plan - not an option.

[deftdrummer1]

So my ex g/f for a full day now has been blowing up my iphone because shes ####ed about the breakup. She is texting me all this hateful stuff yadde yadde. Anyways, I tried calling AT&T to disable texts like I have done with other cell phones. I don't want to be charged for numerous incoming messages.

So when I called, they said that since I have an iphone they are unable to disable text messages. How lame is this? I was plenty willing to still pay the same rate plan I have, just with text messages COMPLETELY disabled, Something I should have the RIGHT to do since I will be forced to pay more money when the bill comes. Their only suggestion: upgrade your plan. Give me a break. I just don't understand why for having one of the coolest gadgets AT&T the right to push customers around who are paying good money.

[Surf Monkey]

Seems like a pretty esoteric complaint. Just turn off message notification and then delete everything at the end of the day.

[deftdrummer1]

FU suft don't post on my threads, you already know the rules.

[Surf Monkey]

FU suft don't post on my threads, you already know the rules.


Huh?? There's a rule that says I can't reply to your posts? News to me.

My reply stands. Just ignore the messages and delete them at the end of the day. Problem solved. No need to thank me.

[deftdrummer1]

except I am still charged for them. Problem not solved.

[jhollington]

Firstly, let's back off on the personal attacks and trolling please.

I'm guessing the problem here is that AT&T charges you for incoming text messages as well as outgoing messages. I'm not sure there's any option for this, other than to complain loudly to AT&T and suggest that if they're going to charge you for something that you have no control over (ie, people sending you messages), there should be some consideration for this in the form of either a credit to your bill for these messages, the removal of the service, or the ability to change your phone number for free (which would be another possible solution if you so desire).

This is one reason that many carriers have begun not charging for received messages. Despite having exorbitant data rates, that's one advantage of Rogers up here in Canada.... Unlimited received SMS messages, with charges only for sent messages. Certain premium services like e-mail-to-text are charged at an additional rate, but the subscriber has to specifically accept such messages -- they don't automatically create charges.

You might want to hear over to AT&T's customer forums and see what others have done in similar situations. This can't possibly be a unique problem, although I suspect that most other plans will allow you to turn off text messaging on the plan which is a possible solution, I can imagine that there are people who would not want to do that either.

[Surf Monkey]

I don't use the text messaging function very much so I guess I didn't know that they charge for incoming messages. That's pretty lame. I agree with jh. All you can really do is raise a stink with ATT. If you're lucky, maybe they'll comp you the messages (assuming you're over your monthly limit).

[deftdrummer1]

that's what I was thinking, but on the other hand I did change my phone number the same day (within hours actually) so they might not comp the cost. If anything i probably went 200 over my limit so shouldnt be that expensive hopefully.

[snowgirl87]

it'll be between 20 and 30 dollars..

[deftdrummer1]

$.05 x 200 = $10

[Dim]

Charging for incoming messages I can understand, but not providing a way to disable the service or a way to block text messages (like SPAM filtering) is typical poor AT&T service.

[snowgirl87]

I believe that its 10 to 15 cents per message not 5...i think the 15 comes in when you go over your rate plan

[dwynne]

But wouldn't unsolicited SMS be considered just like spam? For sure foul or hateful ones should be. They should have a way to block the message from her for you at least. I say should, but I would not be surprised if they can't. On our old VZW plan we had no SMS but had to pay anytime sent us one even by accident and VZW offered no way to block the messages, probably no reason for them to since we had to pay.

Maybe calling the security or C/S of her carrier and complaining about it would do some good?

Dennis

[RompaRoom]

I thought At&t doesnt charge you for receiving a text, only sending one?

Also - is there any way we can check how much texts weve sent/received? Im afraid I'm going over my plan already this sucks

[deftdrummer1]

no they charge both ways, and you can check that stuff online at AT&T website or send a text