So what is going to happen with the black video problems?

[GreeKNastY]

can a firmware release fix this?
do we have to return them?

i wouldnt of noticed unless someone told me...so now its annoying..lmao...

so i was wodnering what would be done to fix this

[Blade2008]

I doubt it if a firmware update can fix this for it seems like a hardware problem, maybe by chrismas apple will release the touch but wit this fixed, or maybe apple will recall thousands of touches.

[GreeKNastY]

well f that..im returning then..

[yensed]

well f that..im returning then..
Not all of them are that way. If possible, Exchange.

[joe23521]

All this is making me rethink the purchase. Right now I'm leaning towards returning the unit to BB and just wait for the next generation with bigger storage and all the kinks worked out. $400 is a lot of cash to blow on a buggy first gen product.

[yensed]

All this is making me rethink the purchase. Right now I'm leaning towards returning the unit to BB and just wait for the next generation with bigger storage and all the kinks worked out. $400 is a lot of cash to blow on a buggy first gen product. Currently its just a game of luck. If you get one with a good screen, there aren't really any other bugs. But if you can stand going that long without one, Go for it. Your $400 would get you more in 6 months - 1 year.

[Gunner]

Currently its just a game of luck. If you get one with a good screen, there aren't really any other bugs. But if you can stand going that long without one, Go for it. Your $400 would get you more in 6 months - 1 year.

I've yet to see a single photo or video of a 'good' one that actually proves they don't all have this problem.

I think that some people just refuse to acknowledge it and they are the ones who think they have 'good' ones.

[yensed]

I think that some people just refuse to acknowledge it and they are the ones who think they have 'good' ones. Sure:rolleyes: .

[bkosh84]

I think that some people just refuse to acknowledge it and they are the ones who think they have 'good' ones.

Or it could be all the people that have problems just being to nit-picky, who are thinkin' they have a 'bad' one.:rolleyes:

[KrNbOy503]

Sure:rolleyes: .
Mines PERFECT :D

[Gunner]

Mines PERFECT :D

Please post a picture of it playing back dark video like a movie clip.

[paranoidxe]

It just amazes me how much Apple has F'd up these releases..
- The iPod Touch suffers from a HARDWARE problem with the screen in some of the units
- Nano/Classic are BOTH incompatible with some (possibly expensive) 3rd party accessories
- Classic suffers from crashes and slow performance

Did apple even bother to test out their products before they released them or did they think we were all suckers?

[AlphaRob]

Okay, I'm typing this from my new touch as we speak, and I do see what people are complaining about,it can be a bit annoying but as time goes on,it gets hardly noticeble. So really its my opinion that if people just give it some time, they'll find that it's a non-issue.

[Complexis]

It could be that Apple has two different manufacturers for their screens, or maybe... they had a manufacturer initially who made screens for them, then after a large batch, Apple switched to a different manufacturer. Thus, the first batch made by the previous manufacturer are off, whereas the ones that are made later, are perfect.

[Freud]

Mine's perfect also. I've been working with top quality video equipment since before most of you were born. Hundreds of movies in 1080i/1080p HD (BD, HD DVD and DVHS) and a large PJ setup in addition to a Plasma.

I had a SVHS unit in 1990 since I could not tolerate VHS anymore. I shoot my home movies in 1080i on an HD camcorder.

I know bad PQ, poor black levels and bad contrast when I see it. My Touch is nigh perfect in the PQ department for a standard definition, handheld device).

[kman79]

I can sorta see what some folks are complaining about, but only at certain angles. When you look straight at it, the picture quality seems pretty good. Or it could be that when one person has a sincere issue with their unit, it quickly become a pandemic. I'm sure there hare some bad screens, but Overall, I'm happy with mine.

[Johnny Alien]

I've yet to see a single photo or video of a 'good' one that actually proves they don't all have this problem.

I think that some people just refuse to acknowledge it and they are the ones who think they have 'good' ones.

I think this is a little true. What I think is there are people that notice it more and screens that are worse than others. This is a cheap LCD screen plain and simple. Since that is th case I would think that all of them exhibit this bad quality of the cheap screen but probably in varying degrees. So one that is pretty good owned by someone that is not bothered by it as much will be "perfect" and for all intent and purposes in that case it is.

[Johnny Alien]

Mine's perfect also. I've been working with top quality video equipment since before most of you were born. Hundreds of movies in 1080i/1080p HD (BD, HD DVD and DVHS) and a large PJ setup in addition to a Plasma.

I had a SVHS unit in 1990 since I could not tolerate VHS anymore. I shoot my home movies in 1080i on an HD camcorder.

I know bad PQ, poor black levels and bad contrast when I see it. My Touch is nigh perfect in the PQ department for a standard definition, handheld device).

I would watch something very very dark. I thought mine was pretty darn good until all of a sudden in a movie it went dark and it went to all negative looking quick. Check a variety of movies and angles. It sounds like you got one of the better ones which is great but I bet being a videophile that you will notice the signs of the cheaper screen somewhere.

[Avenger]

If people are having shimmering/negative looking pictures with black colors then they would seem to be defective and should be returned. Could they have used better screens with a wider viewing angle (in fact, any viewing angle besides direct), I would say yes. Are they going to address the latter problem now, I don't think so. I think we'll have to wait until January (?) for a iPod touch refresh with a 50% better screen (ala the 5.5G iPod) and maybe 32 GB. It would have been nice if they used a screen like in the Sony PSP.

[Maticek]

Sony PSP's screen has a bad refresh rate and is not really great beside the contrast ratio.

They should have used the exact same screen as they do in the iPhone.

[deftdrummer1]

Do we know for sure its not the exact same as the iphone?

[Avenger]

It's sounds hard to believe it is not the same screen. They would use the same screen for economies of scale. I guess we'll see what comes out...

[deftdrummer1]

then again, if it were just a tiny bit cheaper it would save them huge $$ across the board on all itouches. After all, you can get a refurb iphone for as much as you pay for a iphone touch.

[jb_007clone]

A question for anyone with a negative black screen Touch:

Is the home screen affected by the negative black effect or is it just videos and photos?

If it's everything, then it's definitely a matter of the internal contrast being set too high. I think if there were a way to manually adjust it, the picture would be fine.

Perhaps a firmware update would be able to do this? Or atleast add a contrast setting so users could do it themselves.

[yensed]

A question for anyone with a negative black screen Touch:

Is the home screen affected by the negative black effect or is it just videos and photos?

If it's everything, then it's definitely a matter of the internal contrast being set too high. I think if there were a way to manually adjust it, the picture would be fine.

Perhaps a firmware update would be able to do this? Or atleast add a contrast setting so users could do it themselves. I can't comment on if it effects the homescreen or not. But this problem is Hardware. Not software. All the iPodT's have the same software.

[jb_007clone]

I can't comment on if it effects the homescreen or not. But this problem is Hardware. Not software. All the iPodT's have the same software.
Not true, there are different versions of the software.

3A100a & 3A101a.

Check out this link

http://forums.macrumors.com/showthread.php?t=355495

[yensed]

Not true, there are different versions of the software.

3A100a & 3A101a.

Check out this link

http://forums.macrumors.com/showthread.php?t=355495
I read that doing a Restore makes the software 3A101a. And still, both software versions have bad screens.

[jb_007clone]

I read that doing a Restore makes the software 3A101a. And still, both software versions have bad screens.
True.

It really seems to me though that it's a matter of contrast on the screen. Perhaps it's that the LCD manufacturer set the default levels of the bad panels to one that was too high???

Just tossing out a theory.

[Gunner]

True.

It really seems to me though that it's a matter of contrast on the screen. Perhaps it's that the LCD manufacturer set the default levels of the bad panels to one that was too high???

Just tossing out a theory.

Look at the thread I started below. An engineer with experience in LCD manufacturing has already commented that this is a dead ringer for a problem with the anti-reflective coating on these LCDs.

[Complexis]

Yeah, sadly its just as we feared. It is a hardware problem. It can't be fixed unless the manufacturers changed, and with the millions of units manufacturered already... Imagine how many flaws there are out there.... *gulp* How long does it take for those to get sold and guaranteeing only the fixed up ones are in stock? Surely apple wouldn't trash the ones they manufactured so far, as they probably know that while there are those who complain, there are those who don't care or don't notice.

[Puppy80]

I took mine in to an apple store yesterday and the they tried to pass it off as me seeing things. They said i could exchange it for a 10% restocking fee. What kind of BS is that. I'm thinking of going to another store to return it. I feel let down by the rushed quality of this product.

[sjonke]

With regard to whether or not the iPod touch and iPhone have the same screen, there is another possibility that I haven't seen mentioned: perhaps they do. Now. Maybe the iPhone's display has been downgraded since the iPod touch release? Then what Sir Jobs said would be true - they share the same screen. He never said that it had the same screen as the $599 version of the iPhone, only as the 33% cheaper version. Perhaps it also has a 33% cheaper display.