Sena Cases for iphone

[inkedcalf]

I recently ordered an item from Senacases.com It was one of their Elega cases for the iphone. I order two of these items actually and decided to return one of them. The one I returned was refused by Sena for a return and they mailed the item back saying it had scratches from use. Funny thing is that is was never used. However the one that I kept has scratched easily and already looking worn in several places.

I was really disgusted at their customer service and the email they sent me was rather rude. Has anyone else had any problems with Sena Cases or problems with their products. I will never do business with them again hate that I spent nearly $80 for products that are less than great.

[Erikfsn]

I just had a similar experience with Sena Customer Disservice Department. They also refused a return on an item that had no wear. The case had been very briefly and gently used.

Their customer service department is highhanded, not pleasant to deal with.

Their cases are also not very good. I got a Vaja case instead, with a flip cover to protect the screen and am much happier with it.

My advice? Avoid Sena cases.

Erik

[Surf Monkey]

I love the SENA cases. I've owned five of them so far. I've had nothing but good experiences with their customer service reps. The last time I interacted with them (trying to find one of the case colors that was discontinued but still on their Web site) they were totally responsive and helpful. They ended up giving me a 20% off coupon for my purchase, even though I never asked for any kind of discount.

5 out of 5 IMO.