View Full Version : Quick Question about Apple Store..
Eric Lewis
03-09-2007, 07:23 AM
I am going to orlando florida next week. Im staying in a resort like 15 minutes from The Florida Mall. I just noticed my one earbud makes no sound at all. If I go to the apple store...to the ipod bar and just tell them...will they just give me a new pair there(my ipod is like 5 months old...80gb) or will i have to wait for them to be sent in the mail?
mjmoonwalker
03-09-2007, 08:00 AM
You can go to the Apple Store and tell them. If they find a problem (they'll try to find a way out of giving you a replacement), they'll give you a new pair.
What, if I may ask, are you going to be doing in Florida?
Eric Lewis
03-09-2007, 10:03 AM
im going to my house in Orlando Florida..and my headphones just broke last night! i like the earbuds that came with them..im going for 4 weeks...so yeah
mjmoonwalker
03-09-2007, 10:19 AM
Why don't you buy new headphones instead of getting Apple ones?
If the iPod was purchased in another country, they may not provide warranty service for it. If it was purchased in the US, you'll want to have some proof that its under warranty.
In a perfect world they should since those earbuds cost $5 to make.
You shouldn't have to provide proof of purchase if you bought it in the US. When I've gone to the Apple store, they can magically look up the serial number or something like that to see when it was purchased.
SuperNYK992
03-09-2007, 03:09 PM
You shouldn't have to provide proof of purchase if you bought it in the US. When I've gone to the Apple store, they can magically look up the serial number or something like that to see when it was purchased.
yeah, when i went to get my mini fixed, i just gave the guy my dads name and he pulled up every mac product i ever bought.
You shouldn't have to provide proof of purchase if you bought it in the US.Assuming everything goes perfectly and they can find your data no problem, I agree. Personally, I prefer to have hardcopy proof. Particularly if it wasn't bought at an Apple store.
In a perfect world they should since those earbuds cost $5 to make.I doubt its even that much.
SuperNYK992
03-09-2007, 03:23 PM
more like, they should only be charging $5 for them
for the money they cost you can get MDR-EX71
There's a multitude of reasons why they charge more than $5.
Providing they are still under warranty they should be easily replaceable, just be careful as you are in a different country and I am unsure on how they work.
pohatu771
03-11-2007, 08:06 PM
When I had mine replaced, I gave them to the Genius, he plugged them into a PowerBook, and ran some sort of audio test. Then he turned around and pulled a new pair out of a drawer.
No questions asked.