iPod device drivers won't install

[debs626]

I have searched the forum and have found many people with the same problem but as yet have found no solution .......................

iPod works perfectly on any other pc I have tried it on, and as I get no reply from PB, I'm begging for help from you guys. I'm trying to install an iPod 60GB (video) on a Packard bell Easynote E6100. (laptop) Windows xp home sp2. Windows is completely up to date.

Windows or itunes does not see the ipod. when I am prompted to install drivers, windows searches the cd( the one that came with the ipod) but cant find it. In device manager I see the iPod with a yellow question and exclamation mark, the yellow question and exclamation mark is displayed in Other devices in Device manager.

After I have tried to install or update the drivers for this the error message I get is :-

The hardware was not installed because the wizard cannot find the necessary software.

In ipod properties I get a (code 28 )

I have updated the PXEngine and Chip set Drivers.

Installed usb drivers, still didnt work. The iPod charges via the usb so i didnt think it would be that problem but updated anyway. The usb's are definitely high speed.

I installed the software before I plugged in ipod, uninstalled and installed 3 times now. And I am using the newer version of iTunes now, the problem is the same.

Not sure if this is relevant but when I plug in the ipod I get a double (usb connection) bleep, not the normal usb device attached sound, but when I disconnect the iPod I get the normal usb device disconnected sound.

Thanks in advance for any advice or help, it will be greatly appreciated.

[debs626]

This problem is now solved.

solution for referance just incase anyone else is having the same problem.

All i did was, when asked for location for device driver I pointed it to

C:\program files\windows\inf...etc

Make sure windows is completely up to date with iPod plugged in.

as easy as that!!

I feel so happy I think I will celebrate in some way.