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lbj2324
10-14-2006, 03:29 PM
iPod mini 6gb.

When I try to add new songs to the ipod and sync it it will usually go about halfway and then freeze. It'll freeze for about a minute (it will just be stuck at song 3 out of 6 or whatever). After that a message will pop up saying "This iPod cannot be updated. The required file cannot be found."

It will then stop the sync. I can press disconnect iPod after that and my iPod will disappear from iTunes but the actual iPod's screen will still say "Do no disconnect". The screen is stuck as that until I disconnect it from the USB cord, and when I do that I have to restart my iPod to get the message off.

Thanks for any help.

lbj2324
10-17-2006, 05:06 PM
3 days no response....bump.

i think someone here can help me...

cjmnews
10-18-2006, 10:30 AM
The cable is the first suspect. Verify the connections are good, try an alternate cable, try a different port.

intoxicated
10-27-2006, 09:47 PM
I'm having the exact smae problem. I recently restores my iPod but when it tries to update somewhere at the 40th song a window would pop up saying that something about a file not being found. Can anyone help please?