PDA

View Full Version : FireWire trouble with 40G ipod and Windows XP


BlackTar
12-03-2003, 06:37 AM
Hi,

Forgive me if this is resolved already. I didn't find any posts that solved my problem so I decided to ask. This is my first post.

I have a 40Gig iPod (not) running on Win XP sp1 with a VIA OHCI compliant FW card with whql drivers.

I also run FireNet 2.5 - networking with fw.

I know that the iPod works as USB2.0 connection works like a charm on one of my other WinXP PCs. It recharges just fine from the fw on my pc.

My problem is that every time I connect the iPod to the PC via fw
it turns up in Hardware Manager with an error (not functioning properly - yellow exclamation mark). I have tried to uninstall all
iPod software and uninstall the fw card as suggested in some posts. This actually works for a short time; (the iPod is available and working as a removable media but not available to e.g. iTunes or iPod Manager as they are not installed yet at this time in the process.)

When I install the iPod software everything takes a turn for the worse. Upon reboot the yellow "device not working properly" returns and the iPod is not available as a disk nor to iTunes and Manager.

Also I forgot to mention that the iPod hangs up and has to be reset frequently with the conditions mentioned directly above.

Further more, now my FireNet has disconnected and won't connect!

The horror, the horror.. . :eek:

I've tried everything from rearranging fw ports to cursing Apple.
I'm so frustrated right now I'm minutes away from applying a large blunt device to the iPod.

This is the first device _ever_ I've had problems with installing on my PC. (And boy, do I have a lot of devices.. .)

Can anyone provide insightful help before I totally lose the last remains of my self-control? :confused:

And please refrain from non-helpful suggestions like buy a new fw card, don't run FireNet or buy a Mac. Thank you.

meru369
12-03-2003, 07:45 AM
ah, i was just gonna ask that question myself..i have the same problem..... ><

mascot
12-03-2003, 11:03 AM
im having the same prob with mine..... been working since i got it (one of the first 40gb in the uk RAH) but i tried docking it the other day and its not connecting/being found...

i know the ipod id fine because it connects fine on my gfs lappy

checkign device manager i find that my firewire (onboard nforce2 mobo) has uninstalled its self....

AHA!!! thinks i....

so i reinstalled the firewire drivers

RAH thinks i

and nothing......

ok then, ill reinstall the mobo drivers.......

and nothing

FFS thinks i....

so i go the whole hog and reinstall xp

still nothing....

physical inspectionof the dock/cable/firewire port/cables to mobo show all my hardware is fine

i dont have an option to enable/disable my firewire in my bios so its not that......

any suggestions?

BlackTar
12-03-2003, 11:11 AM
Originally posted by mascot
any suggestions?

Do you have any other devices connected to your FireWire card?

The only other thing I have connected is a fw cable to another fw card in another machine (network).

Same problem if I disconnect it.

mascot
12-03-2003, 11:12 AM
no other 1394 devices, but there wasnt before either and it worked then :D

BlackTar
12-03-2003, 11:25 AM
I just found this http://discussions.info.apple.com/webx?14@50.21pMaATaoUS.0@.3bc2cb42 on the Apple "support" pages. (Where the hell is the 'submit' function over there? All I see is help-yourself messageboards!)

PCI latency may be the problem? Strange. My MB chipset is VIA, though.. .

I'll give this a go later in the evening.

BlackTar
12-03-2003, 11:26 AM
I also forgot to mention that I've upgraded to iPod Software 2.1.

BlackTar
12-04-2003, 05:07 AM
Lo' behold! It works!

I upped the PCI latency from 32 to 64 in my BIOS, and it worked!
I do have a VIA chipset on the motherboard, though.

I hope this will prove helpful for others.