Windows recognition problem: it won't!

[Another_Newbie]

I apologise ...

for being yet another forum user who pops up with a desperate plea.

I am fairly geeky and done everything I can think of.

I have 2 ipods. One is a brand new video ipod, the other a 2nd generation. Both ipods work on one one laptop, my video ipod refuses to work on my Sony Vaio (whereas the 2g ipod is fine)

Specifically: I connect via USB and a "not recognised ... device malfunctioning" error occurs. Using exactly the same USB port, cable and a different (the 2g) iPod it works fine.

I have removed and reinstalled itunes and ipod updater.

I went to the mac store's "genius" bar and the ipod was given the all clear.

So, there's clearly a conflict between my video ipod and my Sony Vaio (running XP: have tried this with and without SP2) My question is what should I try next?

I've done everything I can think of, and as the other ipod works (and this video ipod works with other systems!) I am at a loss at to which variable to try next.

I apologise for bothering you regulars, but rest assured significant googling and more have turned nothing up ...

I wait in hope!

[honeybee1236]

Welcome and please do not cross post in the forums. I deleted your other post.

Check the Sony website for updates for your computer. Try letting the battery for the iPod deplete and then see if it will connect. Sometimes letting the iPod discharge will help it get a connection. Try the troubleshooting tips here as well: http://www.apple.com/support/ipod/

[Another_Newbie]

Thanks. I've, of course, been through every page on the Apple site. I have the latest and up to date and working drivers for my Sony. I have uninstalled, reinstalled, restarted ad nauseaum.

To make a little clearer as my post was not particularly eloquent: my 2g ipod works fine using the same USB cable and USB port. The 5g is not recognised. I am trying to establish the variable between these so I can fix it. Any ideas?