View Full Version : For The Love Of God Please Help!
jgpippin
11-13-2003, 08:33 PM
I've been using iTunes with my 3G ipod at work for a month or so; I've got a library of 792 AAC files, 62 of which have been purchased from the iTunes Music Store.
Today we get new XP computers in, and suddenly I don't have the administrator priviledges necessary to install iTunes. My computer at home has only USB 1.1, so I can't transfer to my ipod there.
So now I can't play any of the files I've painstakingly collected on my computer, and I can no longer add files in AAC format to my ipod.
Please... does anybody have any sort of solution?
jhansman
11-13-2003, 10:45 PM
Do you have an IT person at work who does have admin priveleges? Whoever installed XP on those machines had to set an admin password, unless they just showed up from Dell or whoever with XP installed. In that case, call the manufacturer?
jgpippin
11-13-2003, 11:07 PM
Getting the Admin password is, unfortunately, not an option. This company is very anal-retentive about its passwords.
revmike
11-14-2003, 01:25 AM
Well, you'd better get friendly with your IT person and see if he or she will help you out.
Why don't you just install a firewire or USB 2 card on your home computer?
jgpippin
11-14-2003, 08:14 AM
problem fixed: apparently, the ipod will work with USB 1.1; it's just slower.
in the interim, i spent a serious amount of time thinking about buying an ibook. now it's stuck in my head, even though my ipod situation is not as desperate as i thought.
it's so pretty....
skubish
11-14-2003, 08:54 AM
I am surprised that they won't give you admin priveledges for your computer at work. You will find many programs will have difficulty running in user mode (not admin).
lechonlubber
11-14-2003, 11:44 AM
Originally posted by skubish
I am surprised that they won't give you admin priveledges for your computer at work. You will find many programs will have difficulty running in user mode (not admin).
From a support standpoint, it makes total sense. Once a standard software set is created for the users, there should be no issues with needing admin rights. As long as the software is installed properly by the admin, users should not have any issues. High level programmers and DBA's are an exception. They usually need more access to their systems. At that point, they usually have higher level of access on the network which gives them admin privileges on the machine.
This is one of the easiest ways to control the use of illegal software. It also has to do alot with network security and excess network traffic. I've dealt with many users who beg for admin rights. They even make it a point to complain to their managers that they need it. They say they have to install specialized software/freeware to do their job. Of course after questioning them further, it comes to light they want to install IM, P2P, or MP3 software. Once this is explained to their managers, it usually stops them from asking again.
Sorry to rant about this, but as a support person, I've had to deal with this often.
Chelce
11-15-2003, 09:20 PM
Get the iBook if you really want it. You only live once. You obviously decided to splurge and buy the iPod and look how good that decision turned out (assuming you love your iPod).
jhansman
11-16-2003, 02:51 AM
FWIW, on our network at work, I only needed the IT person to get me set up on the network. All other admin functions I control for my machine. This works nicely for both of us, and as long as I don't screw up my network settings or logon, we don't bother one another. The fact that we are friends and play tennis doesn't hurt, however.