new ipod error [Archive] - iLounge Forums

mdedora

02-09-2006, 03:03 PM

ok, here's the deal.

i owned a 4 GB mini which got to be too small for me. so i bought a 40 GB (3rd or 4th gen, it says 2003 on the back) used. so it has all this music i don't want on it.

so i plug it in, and it syncs with the computer. i restore it. it tells me to unplug it, then plug it back in to add music onto it. i have my itunes on auto.

when i plug it back in, though, it tells me it's not recognized, and some error message. and now on the screen, all i can get is an apple to show up, then a image of the thing being plugged into the ipod.

i tried to manually reset it, but no luck. :(

mdedora

02-09-2006, 03:05 PM

when i unplug it now, and plug it back in, windows gives me an error, telling me the device has malfuntioned and can't be recognized.

the screen then shows an apple, and an image of the plug being plugged into the ipod.

mdedora

02-09-2006, 04:22 PM

even when i try to run ipod updater, it won't recognize it.

mdedora

02-09-2006, 05:21 PM

from what i've read at apple.com, this thing is fried. i can only hope it's not true and i wasted $180 on this.

enjoilax

02-09-2006, 05:22 PM

No you need to plug it into an outlet to finish the iPod restore.

mdedora

02-09-2006, 05:28 PM

i don't have the wall charger. i need to go buy one?

Baphomet

02-09-2006, 05:37 PM

Sounds like you do. They run about $30 in my part of town. And it sounds like your iPod is responding normally, so before you trash it, get a wall charger and let it finish restoring. I don't think there's a thing wrong with your 'Pod.

mdedora

02-09-2006, 05:39 PM

Originally posted by Baphomet
Sounds like you do. They run about $30 in my part of town. And it sounds like your iPod is responding normally, so before you trash it, get a wall charger and let it finish restoring. I don't think there's a thing wrong with your 'Pod.

well just so you guys know, i can't get a screen normally at all. all i can ever get is the apple and plug screen, even when it's not plugged in and i try to use it regularly. i will buy the wall apadter though.

Baphomet

02-09-2006, 05:45 PM

It sounds like you've done a full blown Restore on your iPod, which would make sense since you bought it used. The Restore function resets the iPod back it's factory settings, just like it came out of the box. In order to complete this operation however, it needs to be plugged into the wall charger (nothing else will do). Once you've done that, the firmware will reset itself and, hopefully, joy follows.

If not, keep your receipt and return your wall charger.

mdedora

02-09-2006, 05:46 PM

Originally posted by Baphomet
It sounds like you've done a full blown Restore on your iPod, which would make sense since you bought it used. The Restore function resets the iPod back it's factory settings, just like it came out of the box. In order to complete this operation however, it needs to be plugged into the wall charger (nothing else will do). Once you've done that, firmware will reset and hopefully... Happiness and joy follow.

If not, keep your receipt and return your wall charger.

friend, i would hug you right now if i could ;)

Baphomet

02-09-2006, 05:48 PM

Originally posted by mdedora
friend, i would hug you right now if i could ;)
Awww, shucks. ;)

mdedora

02-09-2006, 06:47 PM

ok,

i bought one, plugged it in, and still got the same thing, where an apple comes up and then a 'plug' comes up on the screen.

so i tried to plug it into the computer again, and the computer again wouldn't recognize it :(

Baphomet

02-09-2006, 06:52 PM

Okay... Just so I'm 110% clear on this...

You're seeing the icon, shown HERE (http://www.methodshop.com/mp3/ipodsupport/ipodicons/index.shtml) : and labeled "Electrical Outlet"?

mdedora

02-09-2006, 06:59 PM

ahhhh...no.

i'm seeing the end of the usb cable that goes into the ipod. the wide end. an image of that.

honeybee1236

02-09-2006, 08:34 PM

If you have a 3G iPod then you must have a firewire cable not a usb cable. The 3G is firewire not usb. The 3rd gen is the one with the 4 buttons above the wheel. Make sure your cable is a firewire cable & your plugging it into a 6 pin firewire port to charge it. It won't charge on a 4 pin.

honeybee1236

02-09-2006, 09:53 PM

well i was using a usb cable and it wasn't recognizing. but i'm still having a problem.

i put in my fireward card and plug the ipod into it with the firewire card...and now finally the computer is recognizing it but itunes won't...

Try disconnecting the iPod & restarting your computer and reset the iPod. Also look in 'my computer' and post what letter it is showing as in that section.

mdedora

02-09-2006, 10:17 PM

i actually lied, the computer isn't recognizing the ipod. it's recognizing the firewire card that i put in. but nowhere on this computer is it recognizing the ipod.

i've tried shutting down and rebooting and it's a no go.

this is unreal.

mdedora

02-09-2006, 10:53 PM

still getting the weird plug image after the apple. and the computer won't recognize it at all when i plug it into the firewire, where at least when i plug it in to the usb, it says 'device not recognized.'

mdedora

02-09-2006, 11:22 PM

at this point, i'm going to be upset that i spent more than $300 on a used 40 GB 3rd generation ipod after firewire and all that. when i could have gotten a brand new 30 GB and had no problems at all.

mdedora

02-10-2006, 02:42 AM

well i got irrational. i took it apart and unplugged the battery. when i pliugged it back in it gives me a folder wiht an exclamatuon point. i'm charging it overnight.

any clues?

it doesnt work in the AM and i'm buying a 300 buck 30 giger.

honeybee1236

02-10-2006, 11:14 AM

If you have the folder w/! you need to restore it and see if it works. If you can't get it to work then you can sell it on ebay.

mdedora

02-10-2006, 01:32 PM

from what i've read on the apple.com discussion board, other people are having this problem and it's because they updated their ipod with the latest ipod updater and it messed their ipod up.

Baphomet

02-10-2006, 01:53 PM

Well maybe one of the legacy updaters would solve your problem then? This link will take you to a download page the iPod Updater that is dated 15 NOV 2005 (http://www.softpedia.com/get/IPOD-TOOLS/Other-IPOD-tools-Updates/iPod-Update.shtml).

For some reason I am determined to see this iPod work.

Edit: Corrected Link...

mdedora

02-10-2006, 04:51 PM

the bad news: i went to the apple store and they told me the hard drive was fried.

the good news: i'm the owner of a new 30 GB ipod.

Baphomet

02-10-2006, 04:54 PM

Originally posted by mdedora
the good news: i'm the owner of a new 30 GB ipod.
Saying a little silent "prayer" that everything goes well for you. You deserve a little 'good Karma'.

:D

mdedora

02-10-2006, 05:03 PM

Originally posted by Baphomet
Saying a little silent "prayer" that everything goes well for you. You deserve a little 'good Karma'.

:D

thank you!

two quick questions: i can hook this right up to my computer right? i have the latest itunes and all.

how do i add videos?

Baphomet

02-10-2006, 05:13 PM

I'd check the charge level first. And you have the Apple software installed, right? Not just iTunes but the Updater, etc? If not, install them. Then connect your 'Pod and cross your fingers.

Also, here's the Apple tutorial on 5G Video, And You (http://www.apple.com/support/ipod101/photo/4/).