Rich_in_CO
02-07-2006, 11:37 AM
I cannot get my 3G iPod to work with my Toshiba Laptop any longer.
iTunes will see it and I will begin to do an update to fill it with songs and then iTunes freezes up and stops responding. I eventually get the message
==> "The drive is not ready for use; It's door may be open. Please check drive H: and make sure that a disk is inserted and that the drive door is closed."
iPod updater will say iPod Service Error, which means that iPodService.exe is not working correctly. I followed all the tips on the Apple site to correct this problem, no luck. I have competely reinstalled XP/MCE on the laptop with the Tosh system disc twice now. I reinstalled iTunes twice, no luck. I tried to use USB2 and firewire connections, no luck. I tried different USB connections, no luck.
I can take the iPod to my old desktop PC, runing XP pro and it with update and fill with 37 GB of music, so the iPod is fine. It's definitely a sw issue on the Tosh Laptop.
Any ideas how to fix this? I have been using this iPod and this same Tosh Laptop for 2 years now and I was even using iTunes 6.02 successfully. The question is what has changed? and given that I competely reformatted the disc to reinstall XP MCE, I cannot say what changed to cause this new problem. I even went to DL the current version of iTunes, in case my copy was bad.
I'm out of ideas, please let me know if you have anything I can try to resolve this issue.
TIA
[Edit] - I followed these instruction, but no luck resolving the issue.
http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=25907
iTunes will see it and I will begin to do an update to fill it with songs and then iTunes freezes up and stops responding. I eventually get the message
==> "The drive is not ready for use; It's door may be open. Please check drive H: and make sure that a disk is inserted and that the drive door is closed."
iPod updater will say iPod Service Error, which means that iPodService.exe is not working correctly. I followed all the tips on the Apple site to correct this problem, no luck. I have competely reinstalled XP/MCE on the laptop with the Tosh system disc twice now. I reinstalled iTunes twice, no luck. I tried to use USB2 and firewire connections, no luck. I tried different USB connections, no luck.
I can take the iPod to my old desktop PC, runing XP pro and it with update and fill with 37 GB of music, so the iPod is fine. It's definitely a sw issue on the Tosh Laptop.
Any ideas how to fix this? I have been using this iPod and this same Tosh Laptop for 2 years now and I was even using iTunes 6.02 successfully. The question is what has changed? and given that I competely reformatted the disc to reinstall XP MCE, I cannot say what changed to cause this new problem. I even went to DL the current version of iTunes, in case my copy was bad.
I'm out of ideas, please let me know if you have anything I can try to resolve this issue.
TIA
[Edit] - I followed these instruction, but no luck resolving the issue.
http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=25907