Help!!!! can't use my ipod

[soundsmans]

i just got an 40 gig ipod today for my birthday and i already messed it up i formatted the hard drive now all i get is the folder with the caution symbol on it. and it stays locked on disk mode. and to make things worse im using windows 98se which ipod supposedly doesnt support. im really thinking about sending this ipod back. i cant get it to run and it always stays in disconnect mode and when i tried to restore it the software says "Can't mount ipod" in the software updater. So i can't ever restore it to back the way it was or run my ipod. After i tried using the trick to install the updater on here. I don't know what else to do to get this thing working i've been working on it for hours. can somebody here guide me help me out or something my email is phillyishot@aol.com or can i at least talk to somebody over the phone. I'm really considering sending this thing back.

:( :mad:

[dcmacnut]

If you haven't done so, you might want to post this question on the iPod Windows forum.

Your problem sounds to me like an OS issue. My friend just bought an iPod, and can't use it at home on his Windows 98 system. You need 2000 or XP.

If you get that issue resolved, you need to reinstall the iPod softare using the updater program that came on CD with the iPod. Hope this helps you.

Chris