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Topic: New Appe TV 4th Gen Home Sharing Issue

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Old 10-31-2015, 04:13 AM
#1
 
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New Appe TV 4th Gen Home Sharing Issue

Just got the new 4th gen Apple TV today and it's kinda cool but having issues with Home Sharing and Play Counts. With previous Apple TVs I've home shared my PCs iTunes with my Apple TV with little or no issues but I'm having issues with 4th Gen. I am playing my music shared via Home sharing but the Play Count in iTunes is not being updated. help!



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Old 10-31-2015, 12:05 PM
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Have you checked your preferences?

Edit->Preferences, Sharing tab
At the bottom of the window check the box: Home sharing computers and devices update play counts
Click OK

You may need to close and re-launch iTunes (on both systems) to get it to use the new setting.

There are lots of rumors, that if you have cross-fade enabled (on either system), then play counts may not get updated. No actual proof of that though.

If this works, maybe you can reply to your own apple support discussion and share with the other person with the same issue.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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Old 10-31-2015, 12:08 PM
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Yea. Ive checked that. My iTunes will update playcounts with my Apple TV Gen 3 but doesn't work with the new 4th Gen.



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Old 10-31-2015, 05:59 PM
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I think your next best option is to use Air Play from iTunes to your Apple TV.

You can download the Remote App to control iTunes from your smart phone. That will definitely update the play counts.

You can also air play from devices, and when they sync they update play counts too.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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Old 10-31-2015, 06:02 PM
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I can Airplay from a PC to my Apple TV?

I have downloaded the Remote app but these days it only seems to show iTunes bought tracks and not all my ripped music?



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Old 10-31-2015, 06:22 PM
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Sure you can. I just spent the last hour reinitializing my nearly dead Boxee to prove that it can be done and that play counts update.

Apple has an article on Air Play and iTunes: https://support.apple.com/en-us/HT202809

With the Remote App, you need to connect to your shared iTunes library with your Apple ID. Then you have access to all of your music and playlists that are there.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....

Last edited by cjmnews; 10-31-2015 at 06:23 PM. Reason: Added link for remote app
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Old 11-01-2015, 03:17 AM
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Thanks. I've got this working this morning. Seems a good workaround for now.
Does Home Sharing need to be turned on on my iTunes and the device I'm using Remote on?



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Old 11-01-2015, 09:09 AM
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Home sharing in iTunes needs to be on for the Remote app to work.

The device doesn't need to share.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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Old 11-01-2015, 11:18 AM
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Thanks. All working now but using the Remote app is a bit fiddly but it does the job for now.
Hopefully Apple will patch the 4th Gen Apple TV to update Play Counts on the host iTunes.



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Old 11-01-2015, 02:56 PM
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Be sure to log a bug with apple: https://bugreport.apple.com

That will ensure they know about the problem.

It took a while, but they fixed a bug I found I found in iOS 7 in iOS 9.



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Old 11-15-2015, 12:11 PM
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Ive been using the Air Play workaround for a week or two but it's so lossy I've gone back to my 3rd gen Apple TV for home sharing iTunes music. Hope Apple fix this soon.



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Old 11-15-2015, 10:45 PM
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Be sure to log the bug so they know there is a problem.



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Old 12-09-2015, 01:24 AM
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Still not fixed in TVOS 9.1. The should be basic functionality and very disappointing on Apples behalf.



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Old 12-09-2015, 07:42 AM
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Did you log the bug? If not, they may not know about the problem.



Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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Old 12-09-2015, 02:06 PM
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Yeah, through feedback and the bug reporter. No joy.



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