iLounge Forums - View Single Post - Resetting apple ID password
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Old 12-24-2018, 07:41 PM

Join Date: Apr 2006
Location: Arizona
Posts: 9,238

Apple has a page on this: for using your devices or a browser.

They also have another site that may help.

The phone is behaving as if it has a different Apple ID than what you are trying to use. But it is not really clear from the description.

I would try to use the site with the Apple ID and email. That may be the easiest. Once the password is changed with Apple, you may have to enter the new password on each device to get the access back.

I would also advise that you look at getting a password keeper to store your passwords (secret questions and answers, pin numbers, etc.), and allow you to randomize them so no one can guess them, using a different password for every web site. I use PWSafe and share the passwords with my Mac, 2 PCs, 2 iPhones and an iPad.

Have you backed up your iTunes Library this week? If not, you are risking losing your music and playlists....
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