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Old 05-15-2018, 10:54 AM
#2
 
cjmnews

 
Join Date: Apr 2006
Location: Arizona
Posts: 9,093

The employee was assuming a lot of things:
1. You subscribed to the podcast using iTunes on the Mac.
2. In iTunes you opened Preferences, went to the Store tab and checked Sync podcast subscriptions and settings
3. You use the Podcasts app on the iPhone
4. You are signed into iCloud on your Mac and your iPhone with the same ID.

If you had those steps done, then yes the employee is right.

In your case you had only subscribed on the phone. So the sync was not set up. I can't tell if the other steps were done or not.
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