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Old 08-07-2008, 11:49 AM
#1
 
Loflyby
Freshman Lounger
 
Join Date: Aug 2008
Posts: 1
Touch 2.0 Update Problems

Both my son and I have a touch. I do all my updating on my work computer. My son uses the home computer do manage his library, but I bring it to work whenever it needs an update because we only have dialup available at home.

I paid for the 2.0 update for my touch, then did the 2.0.1 update. I brought in his touch today thinking I would pay for the 2.0 update.

Upon connecting his touch, the update window came up indicating an update to 2.0.1 was available. I clicked update, then another window popped up indicating that all the music, movies, pictures, etc. would be lost from the touch. I clicked cancel because that didn't happen when I updated my touch.

So I went to purchase 2.0 for his touch, thinking that was the problem. Upon following the buying procedure, a window popped up, indicating that I already bought it and asked if I would like to download it again for free. Upon clicking yes, it is supposed to update the touch, but nothing happens. I don't really care to update his to 2.0 for free since I already purchased it, I am more than willing to pay again to update his touch. But every time I try to buy it it goes through the whole procedure the same way.....you already purchased it....do you want to download it again for free.....then doesn't update his touch.

I just want to buy it and get his updated....but I cant.

Thanks in advance for any help !!!!
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