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Old 08-25-2007, 12:52 AM
#6
 
elandais
Freshman Lounger
 
Join Date: Jul 2007
Posts: 2
Thumbs up Hopefully solved....

After much struggle, the solution appears to be relatively simple...

From Device Manager, Select the iPhone (under Portable Devices) and then select "Update Driver" (mine had a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes). Don't direct it to automatically search for a driver, instead, manually point it to search in c:/program files/common files/apple/ - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.

Hope this works for anyone else who has this problem (am not 100% sure that this is the fix as I tried a myriad of things prior to hitting on this - among the most plausible was unistalling and installing WITHOUT antivirus (and with minimal other USB devices connected) running (keep in mind, when uninstalling don't forget to uninstall the "Apple Mobile Device Support")
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